FAQs

1. How do I place an order on Postrica?

To place an order, simply browse our product catalog, select the items you wish to purchase, and click "Add to Cart." Follow the checkout process, provide your shipping details, and complete the payment securely.

2. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. All transactions are encrypted for your security.

3. Can I modify or cancel my order after it's been placed?

Unfortunately, once an order is confirmed, modifications or cancellations cannot be made. Please review your order carefully before completing the purchase.

4. How can I track the status of my order?

Once your order is dispatched, you will receive a confirmation email with a tracking number. Use this number to track your shipment on our website or the respective courier's website.

5. What is your return policy?

Our return policy allows you to return products within [X] days of receiving your order. Please visit our "Returns" page for detailed instructions on initiating a return.

6. Are the colors of the products accurate on the website?

While we make every effort to display accurate colors, variations may occur due to individual monitor settings. We recommend reviewing product descriptions and reaching out to our customer service team for any specific color inquiries.

7. Do you offer international shipping?

Yes, we do offer international shipping. Shipping costs and delivery times may vary depending on the destination. Please refer to our "Shipping" page for more information.

8. How do I care for my Postrica products?

Each product comes with care instructions. Please follow these guidelines to ensure the longevity and quality of your items. For specific inquiries, feel free to contact our customer service team.

9. Can I request a custom size or design for a product?

Currently, we do not offer custom sizes or designs. However, we regularly update our collections with new and exciting designs. Stay tuned for the latest additions to our catalog!

10. How can I get in touch with your customer service team?

For any inquiries, concerns, or assistance, please visit our "Contact Us" page. You can fill out the contact form, and our customer service team will get back to you as soon as possible.